Reviews

Very smooth and prompt service. Christina was friendly and efficient in processing my car. Great service team!!!!

Happy with my service

Everything requested was taken care of in a timely manner.

(1) I bring our 1999 Diesel Suburban to SPCBGMC because of RON. We purchased our Suburban from Toby Wells, predecessor of SPCBGMC. RON was there then, and has continued to be "our mechanic" ever since. We ALWAYS request RON do all our service work. (2) About 30 DEC '21 I had negotiated a deal at SPCBGMC to purchase a new GMC. I was at the bank getting the check to pay for it, when I got a cell call stating the vehicle I was supposedly purchasing had been sold to another customer. I have purchased eight vehicles from your dealership and its predecessors Petersen and Toby Wells, and to have a car sold out from under me AFTER the papers were signed, considering I have been a loyal customer for over 40 years, speaks very poorly of YOUR concern for your patrons. Since SPCBGMC screwed me, I have purchased two new vehicles, but not from you. YOUR LACK OF PROFESSIONALISM AND CONCERN HAS COST YOU A LOYAL CUSTOMER. Would I recommend your dealership? What do you think!

Everyone was nice, friendly, and professional.

All good. No issues. I had questions on a few things and they took the time to explain them.

Lance at the service desk is a true professional. He is hands down the single reason I drive all the way to Southern Pines to get my vehicle serviced.

People were friendly. I received no updates on status of vehicle until it was done almost a week later. No one was knowledgeable about what was actually fixed until I read the paper and it had a general description.

Easiest vehicle transaction I've ever had. Quick, painless, and no games of going back and forth. Great staff and will definitely be recommending to friends

Always great!